FAQ

As our customers live in different time zones, we use multiple carrier services like USPS, FedEx, UPS, ON Track, and DHL to ensure time-efficient delivery of products. The shipping services available may vary depending on your location.

After placing an order, we send a request to our workshop to begin crafting your item. If we have a ready-made piece matching your order details, we typically dispatch it within 24 to 48 working hours. However, this process may take longer over the weekend. The product is usually delivered within 5 to 7 days once dispatched.

Please reach out to us within 24 hours of placing your order. While we can't guarantee adjustments, we'll make every effort to ensure your bag reaches the right doorstep!

Expedited shipping is available for a fee. Simply choose the Next Day Air, Two Day Air, or Three Day Air method during checkout. Please be aware that we are closed on weekends and major holidays. If you place an order on Saturday, it will not be shipped until Monday.

We provide replacement services for buckles, straps, and hardware. Kindly email us at support@handmadeworldbags.com to submit your request.

You do have the option to cancel your order. Simply navigate to the 'Cancellation' tab on the same page from which you placed your order and proceed by selecting 'Cancel'.

This exquisite bag is proudly crafted in India, a hub of artistry and elegance. We are a renowned leather bag manufacturing and trading brand. Our bags are a fusion of the latest styles, fashion trends, and a generous dose of creativity, resulting in high-quality, beloved products. Prior to release, each bag undergoes rigorous quality checks, earning the unwavering trust of our valued customers. Experience the perfect blend of style, craftsmanship, and trust with each of our exceptional bags.

For returns or exchanges, please make your request within 30 days of delivery. The product must be unused, with the original tags, and accompanied by a receipt of purchase. Return charges are the responsibility of the customer. Once the product is returned, we will initiate the refund or exchange within 24 hours.

If you are dissatisfied with the received product, we are open to exchanges, covering workmanship defects, sizing issues, and more. Please contact us at support@handmadeworldbags.com to initiate the process.

Every purchase with us is an investment. If, upon receiving your order, you find it isn't the perfect fit, you have a 30-calendar day window from the time of purchase to initiate a return.

We provide safe online purchasing and accept payments from Visa, Mastercard, Apple Pay, American Express and PayPal.

After receiving your returned item, our returns department will typically process it within 1-2 days. Upon confirming the item is in new and unused condition, we will initiate a refund to your account. Please allow up to 24 hours for the refunded amount to reflect in your account.

Yes, the leather backpacks hold up well because the leather bags are not only lovely and fashionable; they are also thought to be durable. Genuine leather is a tough and long-lasting material that can withstand regular wear and tear. Due to its strength, it is frequently used for bags, notably backpacks.

Leather care is straightforward. For light dirt, a gentle wipe with a damp cloth or a quick rub down works wonders. In case of heavier dirt, dedicated leather cleaning products can be used for cleaning and restoration. However, always follow with a leather conditioner after using any cleaner.

Slight variations may occur due to the genuine leather's nature, natural dyeing techniques, and potential photography effects. Each handmade leather item possesses its unique characteristics, making every piece slightly different and special.

To maintain your bag's shape, gently stuff it with bubble wrap, avoiding newspaper due to potential ink transfer. Store the bag in a dust cover or a pillowcase, avoiding plastic bags that can trap moisture, potentially causing mildew or mold. Your bag deserves the best care!

Leather is a natural product that can have a stronger smell, especially when it is new. However, this disappears automatically after a while. Our vintage style leather bags are also vegetable tanned, as we do not want to use any environmentally harmful substances. Vegetable tanning does not completely neutralize odors. It helps to use the bag regularly, to air it out or to fill it with scented sachets. Another tip is to put the bag in a box of newsprint overnight, as the paper can absorb unwanted odors.

We provide replacement services for buckles, straps, and hardware. Kindly email us at support@handmadeworldbags.com to submit your request.

Your satisfaction is our priority - we stand by our products with a 100% guarantee. if a product disappoints or arrives damaged within 30 days, we offer an easy, unused, money-back return. Our bags use only the finest materials, showcasing our commitment to excellence.

Unfortunately, we can not modify an order once it has been placed on our website. However, you may cancel the order if it has not been shipped out and place a new order. Please contact our customer service and they will help you.

Typically, we don't offer bag customization due to extended delivery times and associated costs. However, should you be willing to cover these additional expenses and agree to our terms, we can certainly accommodate your request if feasible.

While we strive to provide a complaint-free experience, if you do have any concerns, please email us at support@handmadeworldbags.com with the details. We are committed to investigating and aim to respond to all complaints within 5 working days.

Feel free to reach out via email at support@handmadeworldbags.com for any inquiries, feedback, or excellent suggestions you may have regarding our products. Don't hesitate to share your compliments and experiences with our Leather Bags! We eagerly await your valuable input.