Returns & Refund

 

We offer our customers a total return and refund guarantee if the products are returned in their original packaging and condition within 30 days of receipt, should retain the original tags, and be accompanied by a purchase receipt. Return charges are the responsibility of the customer.

Refund: Once the product is returned to us, we will initiate the refund within 24 hrs of receipt. Please note that it takes 5-7 working days for the amount to appear in your bank statement.

Exchange: Once we receive the original item, we will process your exchange within 24 hrs of receipt. If your exchange has a balance, we will refund you the difference or contact you for payment.

Note - 

  • If you receive a damaged product, the return should be initiated within 2-3 days of receipt.
  • If purchased directly from us, it can be returned to the address details mentioned on our site. If purchased from one of our retailers, it can only be returned to the retailer of purchase.
  • In cases where the wrong or damaged product was shipped out, we will replace your item. We request you include the original packaging, tags, and purchase receipt while sending back the unwanted product.
  • If the product returned by the consumer gets damaged during transit, it will not be accepted or eligible for a return, refund, or exchange.

 

Items purchased will not be eligible for return or exchange after 30 days of delivery.